Last updated: January 20, 2026

All sales of Flourish Framework courses and services are final.

This is a non-refundable and non-cancellable purchase, as it grants either:

• immediate digital access to proprietary learning materials, or
• confirmation of professional services such as audits, training, or partnerships.

A refund will only be considered in one case:

• Verified duplicate payment made in error for the same order.

If you believe you have been charged twice for the same transaction, please contact us with your payment details (transaction ID, date, and amount).

No refunds will be issued for:

• Change of mind
• Non-usage of the course
• Inability to complete the course
• Technical issues on the user’s device or internet connection
• Delayed access due to incorrect email entry by the purchaser
• Services already initiated, scheduled, or partially delivered

Professional Services

• Once a service engagement is confirmed (proposal accepted or payment made), cancellations are not eligible for refunds.
• If a service must be rescheduled, this may be accommodated subject to:
• Reasonable notice
• Availability
• Administrative or rescheduling fees

Any exceptions must be agreed in writing.

If payment has been made but service delivery has not yet commenced, a review request may be considered at Flourish Framework’s discretion.

For all refund or payment-related concerns, write to: support@flourish-framework.com